All Power-Con exclusives shipped & an update on Power-Con 2021

Good news! All Power-Con exclusive orders are officially out the door and in the hands of the USPS. If you have not received your shipment yet, you should receive it soon. We’re very grateful for your patience and understanding as we got everything packed with care and sent your way.

BUT… some of you who had a shipment mailed out a while ago are concerned about the lack of tracking updates. And we don’t blame you. The tracking for some of you has not shown any movement for weeks. Unfortunately, many people are experiencing the same thing. There are shipping hubs and major cities where the USPS is still backed up from the massive December backlog of packages. If you do a Google search for “when will the USPS be caught up” you will find numerous recent news articles about what is going on. So if your package has been sitting at a location for a while, or is still at a port waiting to ship out for international delivery, then then backlog is most likely the reason. But we don’t feel there is a reason to worry and we’re hoping all packages will be on their way in the near future. And you are always welcome to reach out to us if you have questions or concerns!

We’re also getting a lot of inquiries about the plans for Power-Con 2021. We are actively working on those plans right now. From a new website in development, to a more expansive virtual experience, to plans for a live show (we have ALL of our fingers crossed for that), we are deep in the planning and development stages for the convention. As soon as we have information, we’ll be sure to post it online. Until then, please keep checking this website, our social media accounts, or sign up to our mailing list (which we strongly recommend) so you don’t miss any Power-Con updates. And mark your calendars for Power-Con on September 11 & 12, 2021!

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She-Ra has arrived & an update on shipping

So we have good news and bad news!
The good news is She-Ra is finally here.
The bad news is that we won’t be shipping any more packages until after January 4th.

There are a couple reasons for the bad news.
First is that the holidays are upon us. Like many of you, we have immediate family to spend time with and virtual gatherings to attend with many others.
But second and biggest reason is because of the shipping overload that is happening right now at the USPS. The USPS is dealing with a massive influx of shipping for the holidays. With COVID-19 preventing so many from traveling, this shipping issue comes as no surprise.
As a result, many of you have items you have shipped or you are expecting that have seen no movement in the USPS tracking system. That is because their distribution hubs are dealing with the stress of an unusual shipping frenzy. You may have seen the pictures online of the mountains of stacked packages at different hubs.
Therefore, to avoid adding to the existing burden of the USPS working to get gifts delivered for the holidays, and because any shipments that go out now were unlikely to arrive by the holidays even under normal conditions, we will suspend shipping until after January 4th. We hope we can count on your support and understanding of that decision.

Until we resume, we are continuing to prepare packages and print shipping labels so we can get things out the door as quickly as possible after January 4th. Any notices received from this past weekend through the 4th are only preparation.

We thank everyone for their support of Power-Con and we wish everyone a safe and happy holiday season!

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Lords of Power 5-Pack orders now shipping

Great news! The MOTU Origins “Lords of Power” 5-Pack has arrived and is now shipping! In fact, most of the 5-pack orders have already shipped. If you ordered only the 5-Pack, please check your inbox for a tracking notice. If you do not have one, be sure to check your Spam/Junk folder.

The MOTU Origins She-Ra figure has not yet arrived. We hope to have She-Ra in-stock this week! Once she arrives, we will begin packing and shipping orders that contain She-Ra. Due to the holidays, it will be mid-January before we will be done packing and shipping all orders.

This update is only about orders placed directly through Power-Con. If you placed an order through BigBadToyStore, please contact them directly for more info.

Thank you for your patience and understanding, and we appreciate your support of Power-Con!

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Last chance to update your shipping address

Tomorrow, Friday, December 4th is the last day to update your shipping address for your Power-Con 2020 exclusives! Most of you have already gotten back to us. For those of you who haven’t, please reply to our e-mail inquiry before 11:59pm Pacific time tomorrow. We hope to begin shipping in a couple of weeks!

If you cannot find the e-mail we sent, please contact us here via our website to update your shipping address. Be sure to include your order number with your message.

This is for the 2020 toy exclusives only. Any address updates for orders of the exclusive book combo will be done closer to their release in March / April 2021.

And if you have not done it already, please subscribe to our mailing list! Have important information sent directly to your Inbox. Don’t miss out on another important Power-Con update! Click here to subscribe.
Thank you for your support of Power-Con!

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